Privacy policy — Vegasmat

1. Data controller

In accordance with Regulation (EU) 2016/679 (GDPR) and Spanish Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD), the user is informed that the controller of their personal data is:

Company name: Textura Decoración S.L.
Tax ID: B-30659213
Registered address: CTRA. N-301, KM 431, 30319 Miranda, Murcia
Email: info@vegasmat.com
Web: vegasmat.com

2. Purpose of processing

We process personal data provided by the user through the Website for the following purposes:

Managing quote requests: responding to enquiries, preparing quotes and following up on projects.
Customer communications: maintaining commercial contact relating to ongoing or completed orders.
Compliance with legal obligations: invoicing, accounting and tax obligations arising from commercial relationships.
Anonymous statistical analysis of the Website to improve user experience (see Cookie Policy).

3. Legal basis

The legal basis for the processing is:

User consent (art. 6.1.a GDPR) when completing and submitting the quote form.
Performance of a contract (art. 6.1.b GDPR) for commercial relationships.
Compliance with legal obligations (art. 6.1.c GDPR) regarding tax and accounting.
Legitimate interest (art. 6.1.f GDPR) to keep the Website secure.

4. Categories of data processed

We collect only the data strictly necessary for the purposes described:

Identification: name, company, tax ID where applicable.
Contact: email, phone, postal address.
Project data: dimensions, sector, lead time, attached design files (logo).
Browsing data: IP address, browser, operating system (aggregated).

We do not request or process special categories of data (health, ideology, religion, etc.).

5. Retention period

Personal data will be kept only for the time strictly necessary for the purposes for which it was collected:

Quote requests without contract: 12 months from the last communication.
Customers with contractual relationship: for the duration of the relationship and the legal retention periods (up to 6 years for accounting obligations, art. 30 Spanish Commercial Code).
Tax data: the periods required by Spanish General Tax Law.

6. Recipients and disclosures

Personal data will not be transferred to third parties except by legal obligation. The following data processors may have access, under a service-provision contract:

Web hosting provider (servers in the EU).
Professional email provider.
Tax and accounting advisors.
Transport company for order delivery.

We do not make international transfers of data outside the European Economic Area.

7. User rights

The user may exercise the following rights at any time:

Access: know what personal data we process about them.
Rectification: correct inaccurate or incomplete data.
Erasure ("right to be forgotten"): request the deletion of their data.
Object: object to the processing for reasons relating to their particular situation.
Restriction: request restriction of processing.
Portability: receive their data in a structured format and transmit it to another controller.
Withdraw consent at any time, without affecting the lawfulness of prior processing.

To exercise these rights, the user may write to info@vegasmat.com attaching a copy of their ID document.

8. Complaints to the AEPD

If the user considers that their rights have not been properly addressed, they may file a complaint with the Spanish Data Protection Agency (AEPD):

Web: www.aepd.es
Address: C/ Jorge Juan, 6, 28001 Madrid, Spain
Phone: +34 901 100 099 / +34 912 663 517

9. Security measures

Textura Decoración S.L. has adopted the technical and organisational measures necessary to ensure the security and confidentiality of personal data, including in-transit encryption (HTTPS), system access control and regular backups, in line with the state of the art.

10. Changes to this policy

Textura Decoración S.L. reserves the right to modify this privacy policy to adapt to legislative or case-law developments. Changes will be published on the Website sufficiently in advance.